This question came from the owner of a well-established dry cleaning store. I learned that referrals provide new customers. Successfully taking on difficult cleaning tasks has built their reputation. They also do expert alterations.
This question came from the owner of a well-established dry cleaning store. I learned that referrals provide new customers. Successfully taking on difficult cleaning tasks has built their reputation. They also do expert alterations.
Take clothing sales, for example. In the second quarter of 2009, the TJX Companies (the parent of discounters Marshalls and T.J. Maxx) reported a rise in both sales and profits. On the other hand, Saks, the parent of Saks Fifth Avenue, slid down in both categories. So as you can see, all those belts are now getting tightened around much more affordable pants.
Remember back in the day, when businesses used to go that extra mile to assure your satisfaction and convenience at every step? From the personal tailor in the luxurious department store to the hand-delivered, ice-cold gallon of milk on your front porch, it’s those special personalized touches that are often lacking in today’s hectic, need-it-now… Continue reading Service, Service, Service!!!